1. Donation Policy

All donations made through our website are considered voluntary contributions towards the Foundation's charitable activities. Once a donation has been successfully processed, it is generally treated as final.

2. Refund Eligibility

Refund requests may be considered only under exceptional circumstances, including:

• Duplicate donation due to technical error.
• Incorrect donation amount entered unintentionally.
• Unauthorized transaction reported by the donor.

3. Refund Request Process

To request a refund, please email us within 7 days of the transaction with the following details:

• Donor Name
• Email Address
• Transaction ID
• Donation Date
• Donation Amount
• Reason for the refund request

4. Refund Processing

Once the request is verified and approved, the refund will be processed to the original payment method within 7–10 business days. Processing time may vary depending on the payment provider or bank.

5. Non-Refundable Donations

Donations that have already been utilized for charitable programs, awareness campaigns, medical support, or community development activities may not be eligible for a refund unless required by law.

6. Policy Updates

Swapnvijeta Foundation reserves the right to modify this Refund Policy at any time. Any updates will be published on this page.